Chashu Sauce

Shipping

We only ship to the US territories that exclude Alaska, American Samoa, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and Virgin Islands.

Return/Refund Policy

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund.

Due to safety issues, all of our products are final sale (non-returnable, non-exchangeable). Once the package leaves our facility, items can not be exchanged or returned due to safety issues.

Order Cancellation

If the order is canceled due to the customer's change of mind, 15% of a restocking fee is deducted when refunded.

Sale Items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded in some case.