Ottogi's Black Pepper grinds raw black pepper that are only imported from the world's major farms. The farms make sure that the pepper are selected and go through a natural process to keep them nice and fresh. There is a complicated procedure that the peppers are gone through to enhance the hygiene of the black pepper.
We only ship to the US territories that exclude Alaska, American Samoa, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and Virgin Islands.
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund.
Due to safety issues, all of our products are final sale (non-returnable, non-exchangeable). Once the package leaves our facility, items can not be exchanged or returned due to safety issues.
If the order is canceled due to the customer's change of mind, 15% of a restocking fee is deducted when refunded.
Sale Items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded in some case.